Refund and Returns Policy
Effective Date: September 17, 2024
Website: www.godswillluxuryperfumes.com
Business Name: Godswill Designer Perfumes
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At Godswill Designer Perfumes, we value customer satisfaction and strive to provide you with the best quality products and services. This Refund Policy outlines the terms and conditions under which refunds will be processed. By purchasing from our website, you agree to the terms outlined below.
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1. Eligibility for Refunds
To be eligible for a refund:
•The product must be returned within 24 hours of receiving your order.
•The product must be untampered with, unused, and in its original packaging with all seals intact.
•Proof of purchase (e.g., order confirmation email or receipt) must be provided.
If any of the above conditions are not met, the product will not be eligible for a refund.
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2. Return Process
1.Contact Us:
•Notify us within 24 hours of delivery via [Insert Contact Email/Phone Number] to initiate a return.
•Provide your order number, reason for return, and photo evidence (if applicable).
2.Return Approval:
•Our customer service team will confirm if the product meets the eligibility criteria for return.
3.Return Shipping:
•The customer is responsible for the cost of delivery/shipping when returning the product.
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3. Refund Amount
•The cost of delivery/shipping will be deducted from the total amount to be refunded.
•Refunds will only be processed once we have received and inspected the returned product and confirmed it is untampered with and in its original condition.
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4. Refund Method
•Approved refunds will be processed within 5–7 business days after receiving the returned product.
•Refunds will be made to the original payment method used during the purchase.
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5. Non-Refundable Items
•Products returned after 24 hours of delivery.
•Products with broken seals, signs of use, or tampering.
•Shipping or delivery fees (these are non-refundable).
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6. Damaged or Incorrect Products
•If you receive a damaged or incorrect product, please notify us within 24 hours with photo evidence.
•We will arrange for a replacement or refund at no extra cost if the fault is on our side.
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7. Changes to This Policy
We may update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
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8. Contact Us
For all refund inquiries, please contact us at:
Godswill Designer Perfumes
Email: Godswilldesigner@gmail.com
Phone: +2348163842400
